Support your customers in universal channels

Reduce churn. Increase renewals. Mio centralizes communication with your customers who use Slack, Microsoft Teams, and Cisco Webex Teams.

Microsoft Teams, Slack, Webex Teams sync communication

See how universal channels work in

Use universal channels to build relationships with customers where they prefer to work.

Reduce churn by staying with your customer every step of the way

  • Provide a smooth onboarding experience
    Collaborate with customers in real time from the moment they sign.
  • Make customer feedback easy
    Meet SLAs and respond to questions and feedback in dedicated universal channels.
Microsoft Teams, Slack, Webex Teams collaborate with clients
Universal channels - chat in one place

Identify cross-selling opportunities in real time

  • Remove friction when upselling
    Update customers with the latest features to increase their product adoption.
  • Quick and easy to set up
    Install the Mio app and invite customers to chat with you in minutes.

Exceed customer expectations without boundaries

Universal channels collaboration

Install Mio in two minutes

  • Join as many universal channels as you'd like.
  • Chat with three external organizations for free.
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