Data security is a top priority for Mio, and Mio believes that working with skilled security researchers can identify weaknesses in any technology.
If you believe you've found a security vulnerability in Mio's service, please notify us; we will work with you to resolve the issue promptly.
Disclosure Policy
- If you believe you've discovered a potential vulnerability, please let us know by emailing us at soc@m.io. We will acknowledge your email within Five business days.
- Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within Five business days of disclosure.
- Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Mio service. Please only interact with domains you own or for which you have explicit permission from the account holder.
Exclusions
While researching, we'd like you to refrain from:
- Distributed Denial of Service (DDoS)
- Spamming
- Social engineering or phishing of Mio employees or contractors
- Any attacks against Mio's physical property or data centers
Thank you for helping to keep Mio and our users safe!
Changes
We may revise these guidelines from time to time. The most current version of the guidelines will be available at https://m.io/disclosure.
Contact
Mio is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at soc@m.io.
