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Plans & Features

We work with companies of all sizes to meet their interoperability needs.






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Essentials Flex Pro Enterprise
Active Users A user in your organization that sends or receives messages in a channel/direct message in a given pay period. Users in external organizations are not counted as active users. Pay per user 250 Unlimited
Direct Messaging
Group Chats
File Sharing
Mio Hub Flex Pro Enterprise
Connect Center Import your teams or workspaces so that Mio can connect your organization’s channels or users.
Channel Sync Sync new or existing channels across multiple chat platforms.
User Sync Sync users across multiple chat platforms so that they’re available for cross-platform direct messaging.
Security Flex Pro Enterprise
Security Review
Roles & Permissions Invite multiple administrators to manage syncing and settings in the Mio Hub.
Trusted Organizations Control which external organizations can join your universal channels or direct messages.
Disable File Sharing Prevent files from being shared with external organizations.
Restricted Users Define users whose data needs to remain on a single platform for privacy policy purposes.
Support & SLA Flex Pro Enterprise
24/7 Global Support
99.9% SLA
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Frequently Asked Questions

Which users do I need a Mio license for?

You will need a Mio user license for all users on your workspace/tenant who are members of an active universal channel or an active cross-platform direct message exchange during the billing period.

Do my external contacts need to pay for Mio?

No, it's free for your external contacts to join your universal channels or accept direct message invitations from you.

Do you offer non-profit or educational discounts?

We do not have set discounts for non-profits or educational institutions at this time. If you're working with teams supporting the COVID-19 response, please let us know at We would love to help you out.

Can I cancel my plan at any time?

Flex customers can cancel their plan in account settings at any time before the next month's billing charge is processed. Pro and Enterprise customers are 1+ year contracts that are negotiated before activation.
Use Cases
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