Simple Pricing

Plans & Features

Get started for free or choose a paid plan for additional features.








Active users
A user in your organization that sends or receives messages in a universal channel/direct message in a given pay period. Users in external organizations are not counted as active users.
5 Pay per user 250 Unlimited
Direct messaging
Universal channels
Admin control hub
Channel Sync
Connect your organization's internal teams and workspaces.
User Sync
Connect your organization's users who use multiple chat apps.
Trusted Organizations
Control which external organizations can join your universal channels or direct messages.
Restricted Users
Define users whose data needs to remain on a single platform for privacy policy purposes.
Channel approval
Approve all universal channels created in your organization.
Disable file sharing
Disable file sharing to keep your files inside your organization.
Roles & permissions
Invite multiple team members to the Mio hub.
99.9% SLA
External organizations
Organizations that join your universal channels or direct messages.
24/7 global support

Free $0

  • No credit card required
  • Up to 5 users

Flex Plan $5/user/month

  • Admin tools
  • Direct messaging
  • Universal channels

Professional Plan $1k/month

  • Up to 250 users
  • Trusted organizations
  • 99.9% SLA

Enterprise Plan Let's talk

  • Custom pricing
  • 24/7 global support
  • Dedicated account management

Frequently Asked Questions

Which users do I need a Mio license for?

You will need a Mio user license for all users on your workspace/tenant who are members of an active universal channel or an active cross-platform direct message exchange during the billing period.

Do my external contacts need to pay for Mio?

No, it's free for your external contacts to join your universal channels or accept direct message invitations from you.

Do you offer non-profit or educational discounts?

We do not have set discounts for non-profits or educational institutions at this time. If you're working with teams supporting the COVID-19 response, please let us know at We would love to help you out.

Can I cancel my plan at any time?

Flex customers can cancel their plan in account settings at any time before the next month's billing charge is processed. Pro and Enterprise customers are 1+ year contracts that are negotiated before activation.
Use Cases
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