Privacy Policy

Effective October 2 2017

Message.io, Inc., a Delaware corporation ("Message.io", "us", or "we") respects your privacy. We created this Privacy Policy to let you know what information we collect and how we use it, as well as our practices regarding such information.

This Privacy Policy applies to:

This Privacy Policy does not apply to:

Please read this Privacy Policy carefully and save it. If you do not agree with it, you should not use the Service or access the Website. By using the Service, the Website or by accepting or responding to messages or chat requests from users of the Service (including via email), you consent to the practices prescribed in this Privacy Policy.

What information does Message.io collect?

Order Information and Other Information You Voluntarily Disclose. Certain features of the Service are designed to display Information that you choose to provide to other users (such as enabling chats across Messaging Platforms) or to other third parties (such as Messaging Platforms). Please keep in mind that whenever you voluntarily disclose Information through the Service, that Information can be seen by those users or third parties to whom you send that Information. We are not responsible for the security or privacy of any Information you choose to submit in connection with these features.

How does Message.io use this Information?

Except as described in this Privacy Policy or in our Terms of Service, Personal Information, Technical Information, Location Information, Messaging Information and Tracking Information (collectively, "Information") that you provide or that we collect will be kept confidential and used to support your relationship with Message.io.

We may use your Information, including your Personal Information, as follows:

In addition, Message.io and its third-party partners may also use the Information to: remember your Information so you will not have to re-enter it during a subsequent visit; help you efficiently access your Information after you sign in; diagnose or fix technology problems; and for security and fraud prevention purposes.

Information We Share

Except as described in this Privacy Policy, Message.io does not share, rent or sell your Personal Information with third parties.

Message.io or its agents, vendors or contractors may disclose Information, including your Personal Information, to third parties in the following circumstances:

Security of Your Information

We maintain physical, electronic, and procedural safeguards designed to protect the Information. Despite the actions and precautions we take, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of the Information and you acknowledge and agree that you transmit it to us at your own risk.

Third-Party Websites, Services and Technologies

We may provide links to third-party websites on the Website or in other communications to you. These links may appear as a specific domain name or URL or may be activated by clicking on an advertisement or other icon or graphic. Please be aware that other websites and services, including the websites of third parties that you connect with through the Service, may collect personally identifiable information about you. We cannot control and are not responsible for the information collection practices of any third-party websites, services or applications. We encourage you to carefully review their terms of use, privacy policies, and any other legal notifications before using or providing information through such websites, services or applications.

Further, the Service may employ third party technologies that require you to accept such third party's terms. This Privacy Policy does not cover the information practices of those third-party technologies.

International Transfers

Information collected from you may be stored and processed in the United States or any other country in which Message.io or its affiliates, subsidiaries, agents or contractors maintain facilities. If you are accessing the Service from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your data to the United States and processing globally.  By providing your Information, you consent to any transfer and processing in accordance with this Privacy Policy.

Children's Privacy

The Website and the Service are not intended for children under the age of 13. We do not knowingly collect Information from children under 13. If you believe that we may have collected Information from a child under the age of 13, please contact us at privacy@message.io.

Information Choices and Changes

We may need to communicate with you about the Service, and we would like to make certain commercial offers available to you from time to time. As such, you consent to receive commercial messages (whether by phone, email, text or push notifications) from us or our third-party partners, and acknowledge and agree that your primary phone numbers and email addresses and other information may be used for the purpose of initiating commercial messages. We will allow you to opt-out of receiving commercial messages, but in order to stop receiving any messages from us whatsoever (including administrative messages regarding the Service), you will need to terminate your account.

Changes to this Privacy Policy

This is our entire Privacy Policy and it replaces any earlier version. We may change this Privacy Policy by posting a new version on the Website or through the Service, and it is your responsibility to review this Privacy Policy periodically. If we make material changes to our practices regarding the collection, use and sharing of your Personal Information, we will notify you via e-mail to the email address you provide to us and/or through a notice on the Website home page or via the Service.

When we do change the Privacy Policy, we will also revise the effective date. Your continued use of the Service after such date constitutes your agreement to this Privacy Policy and any updates.

Contacting Message.io

For questions or comments regarding this Privacy Policy, please contact us at Message.io, Inc., 503 W 38th Street, Austin TX 78705, (512) 710-9803 and privacy@message.io.