The Problem
All messages in a synced channel are delivered via the Mio application, rather than via a user entity. This is not a native behavior because it makes Mio visible to end users, and keeps users from engaging in typical chat platform behavior like clicking a colleague’s avatar to view their contact information.
The Solution
Mio will facilitate even more native cross-platform chat by using accounts to post messages in channels instead of the Mio application.
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