CUSTOMER STORIES

A unified future: Enhancing cross-platform collaboration post-merger

Woman and man sitting at a table both working on their laptops
Mio enabled seamless cross-platform communication for a merger in the satellite and wireless industry, integrating Microsoft Teams and Google Workspace to enhance productivity, security, and cost-efficiency from day one.
The background
The challenge
The solution
The results
THE BACKGROUND

An acquisition for a secure future

In a landscape defined by rapid technological evolution, two leading firms in satellite and wireless communications united to create a new industry titan. This merger integrated their Microsoft Teams infrastructure with a Google Workspace environment, setting a clear objective: to enable seamless collaboration across differing platforms while planning to consolidate onto a single platform within two years.

This strategic move was aimed at enhancing innovation and operational efficiency by leveraging the complementary strengths of both entities.

THE CHALLENGE

Challenges of unifying communication platforms

The merger brought together a diverse workforce of thousands of employees who were accustomed to different communication systems.

The primary challenge was to ensure that all employees could communicate and collaborate effortlessly without the friction of switching between platforms.

The integration needed to address not only logistical challenges but also stringent security and legal requirements to protect sensitive data and comply with relevant regulations.

THE SOLUTION

Mio’s tailored solution for interoperability

To navigate these challenges, Mio was enlisted to develop a customized interoperability strategy that effectively bridged the gap between Microsoft Teams and Google Workspace.

The process was thorough, involving multiple months of rigorous testing and adjustments to tailor the solution to the merger’s specific needs. This included seamless integration of messaging, file sharing, and meeting capabilities across the platforms.

Efforts were made to enhance security protocols, ensuring that data encryption and compliance standards were met to safeguard sensitive information during and after the transfer process.

THE RESULTS

Immediate results and long-term benefits

The implementation of Mio’s solution facilitated immediate and effective cross-platform communication, which was critical from day one.

Employees were able to remain on their preferred platforms without compromise, enhancing productivity and satisfaction.

Additionally, the integration allowed the companies to maintain high security and data protection standards, passing several rigorous security audits.

Financially, the solution was cost-effective, utilizing existing licenses efficiently and reducing the need for expensive new software acquisitions.

Key highlights

  • Merger integration: Unified two companies, aligning Microsoft Teams and Google Workspace for thousands of employees.
  • Tailored interoperability: Implemented custom Mio solutions addressing logistical, security, and compliance needs.
  • Immediate productivity boost: Enabled seamless communication across preferred platforms from day one.

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