Broadcom has long been a global leader in semiconductor and infrastructure software solutions. When the opportunity arose to acquire VMware, a virtualization software provider, it was a natural fit.
With a vision to empower customer customization of private and hybrid cloud environments, Broadcom’s mega-merger was a step towards a modernized future in the cloud.
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Broadcom’s goal for their customers is to empower customized, secure cloud environments. They needed an internal communications system to mirror that.
But with VMware employees who used Slack and Broadcom employees on Google Chat, collaboration was not going to come easily.
A multi-platform internal collaboration landscape comes with its fair share of issues. Siloed communication, missed messages, and the frustration of toggling between apps are just the tip of the iceberg.
The stressors of an acquisition and the introduction of a new workforce significantly compound these issues.
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To avoid friction and a costly migration, employees needed to remain on their platforms of choice. But they also needed to communicate with their new team members from the get-go.
Finding a solution to meet both needs was not a rudimentary task.
Broadcom partnered with Mio to implement cross-platform chat interoperability, connecting Google Chat and Slack for a seamless messaging experience.
By leveraging Mio native interop solution, they were able to expand the boundaries of communication past the limits of a single app. Broadcom employees could stay on Google Chat. VMWare employees could stay on Slack. And they could all communicate efficiently, securely, and natively.
Toh and his team began working with Mio to get interoperability up and running from day zero. “Our employees have mentioned that they can’t even tell the other user isn’t on the same platform,” Toh says.
Broadcom has taken advantage of Mio’s full scope of collaboration features to sync all 74,000 employees for cross-platform messaging. This also includes 3,700 channels and 4,000 group chats across Google Chat and Slack.
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Empowering employees to choose their own communication tools was another benefit of interoperability. “It’s always been a priority for us to ensure comfort and productivity for our employees. Allowing our teams to choose their own tools has been an incredibly positive start to our acquisition journey,” says Toh.
With Mio’s help, it’s safe to say that Broadcom’s communication landscape is as secure and efficient as its product.
